WorldWide Drilling Resource

Celebrating Service Adapted from Information from Reese Rig & Tool Company, LLC Dick Reese has been in the oil field business since 1980, when he started working for a local distributor for Wilson Manufacturing. They sold rotary rigs, service rigs, and rig-related items, such as rig substructures, dog houses, and other items, in addition to selling high-quality, brand-name items used on the equipment. He soon shifted his expertise into oil field and water well supplies. That’s when he started working with Bucyrus Erie (BE) drill rigs and Smeal pump hoists in the equipment division of the company. Dick discovered his true passion was working in that type of business with the rigs and related equipment, in addition to helping customers with their needs one-on-one. It was a very exciting job, and he dealt with customers all across the U.S., as well some overseas. After approximately 20 years of working for the company, customers felt like family. In the back of Dick’s mind, he always wanted to do something on his own. His wife was very supportive, and had told him years ago, “Why don’t you just sell the rigs and equipment for yourself?” In January of 2012, he decided to venture out and start his own company - Reese Rig & Tool Co. LLC . It’s been over four years, and his company sells a variety of new items for cable tool rigs, such as pinions for the shafts on the BE rig, Twin Disc clutches for all makes of rigs, as well as distributing for Wirerope Works, Inc. in Pennsylvania, a manufacturer of Bethlehem Wire Rope ® , for all rigs. Dick buys and sells all makes and models of cable tool drilling rigs and related used tooling, as well as rotary rigs. He also sells new Hunke/Smeal pump hoists, in addition to buying and selling used units of all makes and models. By working in the industry for over 30 years, he has learned the value of maintaining a good relationship with customers, and continues those relationships today. He is very pleased with what he has accomplished in this short amount of time. As Dick puts it, “When I talk to some of my customers, it feels like I’m talking to family.” Dick says one of the questions he gets asked a lot is, “How late can I call if I have a question or problem?” His answer is simple, “You can call me 7 days a week until 11:00 p.m. Just make sure you call my cell phone and not the house phone. If the house phone rings at 11:00 p.m. and wakes my wife up, it just doesn’t go over too well.” With most places closing at 5:00 p.m. during the week, and being closed the entire weekend, customers really appreciate his willingness to go the extra mile to make sure he’s available to help solve problems and answer questions. “One day, I had a customer call me at 1:30 a.m. After a while, he asked me what time it was, and when I told him, he said ‘Oh, I’m so sorry for calling so late. I did- n’t think about the time change when I called.’ and I said, that’s okay, I was up just watching TV,” Dick explained. “Even at that time of night, it’s all about good customer service and helping people who need my help.” Look for his ad in the Cable Tool Rigs and Pump Hoists Sections of the WorldWide SUPER MART™ ! Bucyrus Erie 22W Good morning Brenda! We just wanted to let you know we received the WWDR magazine and we are so happy with our ad! You all did a great job and it really stands out beautifully. Thank you again! Allison Ross Director of Sales RHR Products 12 SEPTEMBER 2016 WorldWide Drilling Resource ®