WorldWide Drilling Resource

36 JANUARY 2017 WorldWide Drilling Resource ® Lessons to be Learned Reprinted with permission - Mark Finch, District 1 Missouri Water Well Association, Inc. Winter 2015 Edition Veronica I. “Ronnie” Jones Managing Publisher, WorldWide Drilling Resource ® This is a short story I had the pleasure of reading and found it quite on target and worth sharing. Please indulge me. “Well, the year is winding down and we’re finishing up projects. The shop is filling up with equipment in need of repairs. That usually eats up most of the winter for us. All in all, it’s been a good year work wise and hopefully, next year is no differ- ent. I have two daughters enrolled at MU. The other day, the oldest got a lesson in business that she probably won’t get at school. Her car was low on oil from a leak, she had just noticed. She called Jiffy Lube and the manger drove a short distance and put oil in her car. Then she drove to Jiffy Lube; they fixed the problem and wouldn’t charge her for fixing it. The manager told her, he needs more business and would apprciate hers in the future. He’ll get more advertising for the money it cost him, than if he paid for an ad in the paper! That kind of treatment is refreshing in this day and age. In contrast, I recently ordered parts from a rig manufacturer to the tune of $7,000. The freight was $175, which I paid, and two weeks later they called and said the freight cost them $32 more than they had figured. On a $7,200 purchase, they billed me for the $32 dollars! I would be embarrassed to do that to a customer. But it taught my girls something that they won’t learn in business classes. And a simple gesture made someone smile. Thanks for your time and make someone smile today.” This made me smile as it did Mark; and doesn’t this sound just like you during the wintertime? So now let’s enjoy the rest of the year. Open the Doorway to all the Event Photos during the 2016 Permian Basin International Oil Show. To see all the pictures from this event, go to: www.worldwidedrillingresource.info/gallery/2016/PBIOS2016, or just click here. Feel free to download at will and print the photo(s) of your choice. Compliments of WorldWide Drilling Resource ® . Photos are copyrighted and released for personal use only - no commercial use permitted. Dear Madams and Sirs, We have just received the photos you made at GEOFLUID (Piacenza, Italy). Hereby, to thank you so much for this kind gift! . . . I wish you a great day! Serena Bini Drill Service s.r.l. Mosciano Sant’Angelo, Italy